This is a 3-day training course aimed at enhancing the knowledge and skills needed to assess the effective implementation and maintenance of a Quality Management System based on ISO 19011:2018 [SANS 19011:2019]. The 3rd day is reserved for the Assessment of Learning. Learners will get Certificates of Competency on passing Assessment.
* Individuals involved in Quality Management
* Individuals seeking to gain knowledge about the main processes of Quality Management Systems (QMS)
* Individuals interested to pursue a career in Quality Management
1. Introduction to ISO 9001 Quality Management System [QMS]
2. Auditing Standards, Principles, and Types.
3. Planning an Audit.
4. Conducting an Internal Audit.
5. Reporting Audit Findings.
6. Preparing and Distributing an Audit Report.
* Learn how to audit a Quality Management System within your organization to enable better response to customer requirements and market changes.
* Learn how to transition your organization to meet the new requirements of the ISO standard.
* Understand the conformance requirements associated with your stated Quality policy.
* Learn how to implement, maintain, and continually improve your organization’s QMS.
* Training course materials containing practical examples
* Original ISO Standard
* Lunch and Refreshments (for face to face training)
* Certificate